شحن مجاني للطلبات التي تزيد قيمتها عن 200 درهم إماراتي داخل الإمارات العربية المتحدة

الأسئلة الشائعة

احصل على إجابات لاستفساراتك هنا.

الطلب

هل لديك أسئلة بخصوص طلباتك؟ ستجد الإجابات هنا.

كيف يمكنني تقديم طلب؟

أضف منتجاتك المفضلة إلى سلة التسوق وقم بإتمام عملية الشراء عبر موقعنا الإلكتروني. إنها عملية سريعة وآمنة.

هل يمكنني تعديل طلبي أو إلغاؤه بعد تقديمه؟

بينما نسعى جاهدين لتلبية التغييرات، قد لا يكون ذلك ممكناً دائماً بمجرد معالجة الطلب.

يرجى الاتصال بفريق خدمة العملاء لدينا في أقرب وقت ممكن إذا كنت بحاجة إلى إجراء أي تعديلات.

منتج

هل لديك أسئلة متعلقة بمنتجاتنا؟ احصل على إجاباتها هنا.

ما هي سياسة الإرجاع الخاصة بكم؟

توضح سياسة الإرجاع الخاصة بنا الشروط التي يمكنك بموجبها إرجاع المنتج. يرجى مراجعة موقعنا الإلكتروني للاطلاع على التفاصيل المحددة.

هل يمكنني استخدام أكثر من قسيمة خصم؟

لا يمكن تطبيق سوى رمز خصم واحد لكل طلب.

How do I use a promo code?

Simply enter the promo code at checkout in the “Discount Code” box.

قسط

All your payment queries answered here.

What payment methods do you accept?

We accept all types of debit/credit cards, cash on delivery (UAE only), Apple Pay, Samsung Pay, and other secure online payment options shown at checkout.

Is it safe to provide my payment information on your website?

Yes, our website uses secure encryption to protect your payment information.

يعود

Find answers to your queries regarding returns.

What is the return policy?

We accept returns only if the product is:

  • Unused
  • Unopened
  • In its original packaging
  • Returned within 7 days of delivery

In line with our quality standards, opened or used perfumes cannot be returned.

What if I received a wrong or damaged product?

We will replace it without any hassle.
Please contact us within 24–48 hours with your order number and a picture of the issue.

شحن

Find answers to all your shipping related queries.

How do I track my order?

As soon as your order is dispatched, you will receive your tracking details via email or WhatsApp, so you can monitor your delivery every step of the way.

You can use it to check real-time updates.

Do you offer free delivery?

FREE Delivery on all UAE orders of AED 200 and above.

We proudly deliver across all Emirates.

How long does it take for my order to ship? 

UAE: 1–2 working days

International: 2–8 working days

Delivery timelines may be affected based on location, customs clearance, and during public holidays.

Distribution

Find answers to your queries regarding distribution/wholesale.

How can I become a distributor for BPI?

We welcome distributors, resellers, and wholesale partners.

To apply, please email us directly at sales@beautyandperfumeintl.com.

What are the requirements to join the distributor/wholesale program?

Requirements may vary based on your location and business size, but generally you need:

  • Valid business information
  • Minimum order quantity (MOQ)
  • Commitment to BPI brand standards

Our team will review your details and get back to you.

Do you offer special pricing for bulk orders?

Yes, wholesale pricing and exclusive discounts are available for distributors and B2B clients.

How can I get a discount coupon?

Find answers to your queries regarding discount/offers.

How can I get a discount coupon?

After placing your first order, you will receive a discount coupon that you can use on your next purchase.

Treat it as our way of saying thank you for shopping with us!

How can I stay updated on new product launches and exclusive offers?

Subscribe to our newsletter and follow us on our social media pages. You’ll be the first to know about new arrivals, special promotions, and limited-time deals.

اتصل بنا

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.